Feature · for your restaurant
Replies to your reviews, drafted for you
Every review gets a reply worth reading. We draft it from what the diner actually wrote; you edit it, or send it as it stands.
What it is
The reviews that hurt a restaurant are rarely the bad ones; they are the ones nobody answered. A reply shows the next reader that someone is paying attention. Writing forty of them is the problem, so we draft each one from the review in front of us — the dish they named, the thing that went wrong — and you decide what goes out.
How it works
- A review lands on your restaurant and shows up in your dashboard.
- Open it and ask for a draft; the reply is written from that review, not from a template.
- Edit anything you like, or send it unchanged. Nothing is ever posted without you.
- Your reply appears publicly under the review, where the next diner reads it.
What it costs
Included on every plan, including Free. Included on every plan, with a weekly limit on drafts that rises with your plan. Plans and prices are on the pricing page.
What you need
- A claimed listing
- A review to answer
Next step
Ask us to send the introduction and we set this up with you. Prefer to look first? Open a restaurant account. All features.