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Replies to your reviews, drafted for you

Every review gets a reply worth reading. We draft it from what the diner actually wrote; you edit it, or send it as it stands.

What it is

The reviews that hurt a restaurant are rarely the bad ones; they are the ones nobody answered. A reply shows the next reader that someone is paying attention. Writing forty of them is the problem, so we draft each one from the review in front of us — the dish they named, the thing that went wrong — and you decide what goes out.

How it works

  1. A review lands on your restaurant and shows up in your dashboard.
  2. Open it and ask for a draft; the reply is written from that review, not from a template.
  3. Edit anything you like, or send it unchanged. Nothing is ever posted without you.
  4. Your reply appears publicly under the review, where the next diner reads it.

What it costs

Included on every plan, including Free. Included on every plan, with a weekly limit on drafts that rises with your plan. Plans and prices are on the pricing page.

What you need

Next step

Ask us to send the introduction and we set this up with you. Prefer to look first? Open a restaurant account. All features.