Legal
Coupon Terms of Use
These apply to every coupon you claim, in addition to the specific terms shown on the coupon itself.
- Claiming and redemption. Most coupons are free to claim. Some carry a claim price, which is always shown before you claim and is charged at that moment; the discount itself is still applied in person. Show the QR code at the issuing restaurant to redeem. Each coupon allows one redemption; the first valid scan wins.
- Validity. Coupons are valid only during their stated dates and while quantities last. Expired or fully-claimed coupons cannot be redeemed.
- Restaurant terms. The issuing restaurant sets the specific conditions of each coupon — for example minimum spend, dine-in or takeout, excluded items, day-of-week or time-window restrictions, blackout dates, or a daily redemption cap. Where we support machine-enforced conditions they are checked at the moment of redemption. Those coupon-specific terms apply together with these.
- Not transferable, no cash value. Coupons are personal to the claiming account, are not transferable, and have no cash value. Discounts apply before tax unless the coupon states otherwise.
- Non-stackable. Unless a coupon states otherwise, coupons cannot be combined with other coupons, offers, or discounts.
- If you paid to claim. A claim price is refundable under the Refund Policy — including when a restaurant closes or stops honouring the coupon before you could redeem it. A prepaid voucher or pack you bought is governed by the terms shown at purchase and by that same policy.
- Fraud and abuse. Coupons obtained or used through fraud, automation, resale, or abuse are void. We may suspend accounts engaged in such activity.
- Restaurant closure. If a restaurant closes or stops honouring a coupon we will use reasonable efforts to remove the affected coupons. Where you paid anything for the coupon, the clause above applies.
- Changes. We may modify or cancel a coupon in cases of error, abuse, or restaurant closure, and may update these terms.
Questions? Email support@dealsbanana.com.