Vendor Help

Run your kitchen, not our app.

Quick answers to the questions vendors ask most. Can't find what you need? Use our contact form (Vendor signup / billing) and a real human will reply within one business day.

What you can do on DealsBanana

Every feature, explained on one page — the long version of this list, with how each one works and what it costs, for a partner or manager who is deciding.

🎟 Coupons you redeem in person — Percent off, dollars off, free items and BOGO from verified local food businesses. Claim online, show the QR, eat there. Most are free to claim; a few carry a small claim price, always shown first.
🍽 Meetups at local restaurants — Biryani tastings, chai pe charcha, singles evenings and ladies nights, hosted by the restaurants themselves. Grab a ticket, meet people, eat well.
🍛 Catering quotes, without the phone tag — Describe your event — or just tell Manvi — and verified caterers send quotes. You compare, you choose, you pay a deposit to confirm. Your contact details stay private until the booking is confirmed. (no subscription needed)
🚚 Deliver lunch to office buildings — A daily window and a three-option menu, the buildings you can reach by 12:45, an optimised run with a pack list and a driver panel. Free on every plan; prepaid packs pay you per lunch when it is collected. (no subscription needed)
⏰ Last Call surplus boxes — End-of-day food at a steep discount instead of in the bin. Claimed like a coupon, collected before close. Good for you, good for the kitchen, good for the planet.
🖼 Today's specials — Restaurants post their own daily specials and events as posters — nothing to claim, just show up.
✨ Describe a deal; we draft the coupon — One sentence — "20% off weekday lunch" — becomes a finished coupon with image and terms for you to tweak and publish. Free plan: one live coupon at a time.
🤖 Your own Manvi, in the dashboard — Ask how your coupons are doing, what to post next, or "draft a BOGO for Friday" — she reads your numbers and writes the draft.
🌐 Manvi on your own website — One line of code puts Manvi on your site to answer diners about your menu, hours and deals — and take pickup pre-orders. Included on Growth. (Growth plan)
🍛 Catering leads, matched to your kitchen — Requests near you that fit your cuisines and capacity land in your dashboard. Quote, chat with the host, and get paid on deposit. No subscription needed — a 10% fee on jobs you win. (no subscription needed)
🍽 Host a meetup — Fill a quiet night with a tasting, a chai evening or a singles night. We write the event page, sell the tickets, and scan them at your door.
⏰ Sell the surplus with Last Call — Post tonight's leftover portions as discounted boxes an hour before close. Money instead of waste.
🎫 Punch cards & prepaid packs — Buy-5-get-1 punch cards and prepaid packs — "30 chais for $25" — that bring the same customer back. On every plan.
📣 Your deals, posted for you — Live coupons are turned into social posts on a schedule, with a hold so you can pull one. Included on Growth. (Growth plan)
🏪 Your own website, built and run by us — A fast website for your restaurant at dealsbanana.com/r/your-name — menu with photos, hours, directions, deals, online pickup ordering and an "Ask the menu" assistant — built from your printed menu and published only after you approve it.
📡 Found by AI assistants, not just search engines — Your listing, deals and hours are published in the formats ChatGPT, Claude, Perplexity and Google read — llms.txt, JSON feeds and an MCP server — so when someone asks an assistant where to eat near them, your offer can be the answer.
🔎 A free AI-visibility scan of your restaurant — Type your restaurant name and we check how you show up to AI assistants and search — hours, menu, photos, reviews — and hand you a scorecard with the fixes, whether or not you list with us. (no subscription needed)
🏛 Rent out your banquet hall or party room — List each event space with its capacity, photos and floor plan, answer the questions a South Asian event actually asks, and take enquiries with the date held while you reply. Growth plan. (Growth plan)
✍️ Replies to your reviews, drafted for you — Every review gets a reply worth reading. We draft it from what the diner actually wrote; you edit it, or send it as it stands.
📊 What your offers actually did — Views, claims, redemptions and repeat visits for every coupon — so you can tell the offer that filled tables from the one that only looked busy.
⭐ Pay to sit at the top of the list — A monthly placement that ranks you first where diners browse. Always labelled Sponsored, because a listing that hides it is worth less.

Onboarding & approval

From signup to approved listing in 5 steps. The links from your welcome email jump straight to the right section below.

1. Verify your email

After signup you'll get either a 6-digit code (current default) or a magic link in your inbox. Codes expire in 10 minutes; magic links last 24 hours. If you don't see the email within 5 minutes, check your spam folder — addingno-reply@dealsbanana.com to your contacts helps future emails land in your inbox.

If the verification expires, log in and request a fresh one from the verify screen.

2. Complete your profile

Your dashboard shows an Onboarding checklist at the top of the Settings page. It pulls a live list of what's still needed straight from our completeness checker — the same list admins see. When every item turns green, you're cleared to submit for approval.

The bar is intentionally simple:

Restaurant name + address + phone
At least one restaurant photo
Business hours, so customers know when to come redeem

3. Validate your address

We auto-validate the address you enter against Google Maps to make sure customers can find you. If our lookup can't match your address (rare for established restaurants), try the closest landmark or shopping-center address — you can fine-tune the pin on the map afterwards.

DealsBanana operates nationwide — any US restaurant can sign up and go live today, no service-area waitlist.

4. Set your business hours

Open the Business Hours editor on Settings. Customers see your status (Open / Busy / Closed) auto-derived from these hours, and your coupons' redemption windows are checked against them where applicable.

5. Submit & get approved

When every checklist item is green, click Submit for approval. Approval is handled by an AI review agent and is typically near-instant — most legitimate restaurants clear in minutes, not days. A human only steps in on exceptions the agent escalates (incomplete info, potential fraud). You'll get an email either way:

Approved — your listing goes live immediately and you can start publishing coupons.
Needs more info — you'll get a specific list of what to fix, deep-linked to the right settings page. Make the fixes and submit again — no deadline.

Stuck for more than a day? Message support with your business name and signup email.

Publishing coupons

How do I create a coupon?

From your dashboard, open Coupons → New. The fastest way is the one-prompt AI builder — describe the deal in plain words ("20% off any biryani on weeknights") and we draft the title, image, and terms for you to review and publish. Prefer more control? Pick from ready-made templates or build one field by field. The Free plan runs one live coupon at a time — percent-off coupons, punch cards, prepaid packs and Last Call surplus boxes; Growth is unlimited and adds fixed-amount, free-item, slow-day, happy-hour, flash and first-order offers. Your plan's exact list is on the pricing page.

Can I restrict when or how a coupon is redeemed?

Yes — every coupon supports optional redemption conditions: specific days of the week, a time window, dine-in-only vs. takeout, a minimum spend, blackout dates, and a daily claim cap. These are machine-checked at the moment a customer redeems (in your restaurant's local time), so front-of-house staff never has to argue the fine print — the scan screen simply confirms whether that coupon is valid right now.

How does a customer actually redeem a coupon?

Customers claim a coupon on DealsBanana and get a QR code — most claims are free; if you set a claim price, they pay that up front and you are paid on redemption. They show the QR to your staff in person; you scan it from your dashboard (or approve it manually if a scanner isn't handy) to confirm the redemption. The in-store sale for the meal stays entirely between you and the customer.

Can I edit or pause a live coupon?

Yes, any time from Coupons → your listing. Pausing hides it from customers immediately without deleting it; editing a live coupon's terms sends the change to a quick re-check before it updates publicly.

Billing & subscription

How much does DealsBanana charge?

A flat monthly subscription for your plan — that's it. There's no per-order or per-redemption commission on any plan, ever; the in-store sale stays entirely yours. See Pricing & Plans for what's included at each tier.

How do I upgrade or change plans?

Settings → Subscription shows your current plan and any upgrades you're eligible for. Upgrading takes effect immediately; downgrading takes effect at the end of your current billing period.

Reviews

Can I respond to a review?

Yes — open the review and click "Respond." Your response is public.

How do I report an unfair review?

Click "Flag" on the review with a reason. Our moderation team reviews flagged items within 24 hours. We remove reviews that violate our guidelines (off-topic, profane, demonstrably false).